False Marketing

Item: Builders Warehouse
Rating: 1
Author: CINDY N

I bought the doors which are supposed to be solid doors and only discovered upon cutting them to size that they are actually hollow doors. I am truly disappointed in such a huge brand selling customers a lie.

Helpful (0)

Replies (3)

Builders Warehouse's replyOfficial

07 Jan 2020, 14:01

Hi Cindy

Thank you for bringing the above to our attention.

I tried calling you now but there was unfortunately no answer. Can you please send me your invoice number as I would like to follow up on this for you.

Kind Regards
Kurt

Builders Warehouse's reply07 Jan 2020, 14:01

Official

CINDY N's updateReviewer Update

07 Jan 2020, 14:22

Good day Kurt

Sorry for missing your call. I see document ***9 / ***.

Regards
Cindy

CINDY N's update07 Jan 2020, 14:22

Reviewer Update

Good day Kurt

Sorry for missing your call. I see document ***9 / ***.

Regards
Cindy

Builders Warehouse's replyOfficial

07 Jan 2020, 14:25

Hi Cindy

Can you please private message the invoice number as HelloPeter has block it out?

Kind Regards
Kurt

Builders Warehouse's reply07 Jan 2020, 14:25

Official

Hi Cindy

Can you please private message the invoice number as HelloPeter has block it out?

Kind Regards
Kurt