False Adverti*****t

Item: Builders Warehouse
Rating: 1
Author: dwayne N

Builders Warehouse had a sale on a product, i purchased the item online and was succesful until a few hours later i received a message stating that they had to cancel my order. not my fault that they advertised the wrong price. this should be investigated.

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Replies (1)

Builders Warehouse's replyOfficial

13 Dec 2024, 14:14

Hi Dwayne,

Thank you for contacting us.

I'm sorry that your order was cancelled and for the service received.

Please note that the price for the items was incorrect, and this is why the order was cancelled.

We won't be able to fulfil this order at this price as it was an error.

You can learn more on this under our terms and conditions on the below link.

https://www.builders.co.za/online-terms-conditions

I'm sorry for the inconvenience caused.

Regards
BB

Builders Warehouse's reply13 Dec 2024, 14:14

Official