False advertising and poor service

I made an online purchase on the 15.05.2019 for a fridge that was on promotion. When i checked the stores for availability, Builders Edenvale had 1 item in stock. I then proceeded to make the purchase online via EFT and i received a delivery confirmation for the 17.05.2019 (NB: I am moving into my new house on the 17.05.2019 and I have given away my old fridge). However, this was not the case... i called the store later on the 15.05.2019 to confirm that everything is in order and to my unfortunate luck the stories started... "The fridge that was displayed as being available online, was in fact a demo unit". After questioning them (BW Edenvale) about this, i requested that they deliver the demo unit if it is in good condition! Everything was confirmed and the delivery date was set for the 17.05.2019. At approximately 14:30, I hadn't received any confirmation of when the delivery will be made!!! So I elected to contact the store to get an update. After doing so, I was told that the delivery will not be made. Due to the fact that the demo unit has a dent! Now why wasn’t I made aware of the progress and I have to call in to get one!!! Fast forward to Saturday, I spoke to a lady from the store who continued with the endless nonsense. I was then given an option to cancel my order and receive an instant refund (So that I can go purchase another fridge elsewhere), therefore I agreed with the recommendation, mind you the delivery date has come and gone. Another story ascended, stating that the refund will take another 4 - 14 days for it to reflect into my account. Now imagine my frustration I have been misled, I still don’t have a fridge and I demand something for my pain and suffer for such a dismal service as well as the horrible online experience.

Kind Regards

A ****ed OFF!!! CLIENT!!!