1 reviews | Active since Jun 2016
False advertising
<p>They advertise specials, but never have stocks. I received a pamphlet with their specials started on the 14th of June. On Friday the 17th I went to the store to buy some products and was told that they have not yet received some of the stocks that is on special. On Friday the 24th of June, I went back to the store and was told once again that they have not received the stocks I wanted to buy. I was very dissapointed and asked one of their sales staff Mr. Molefe to call me once they have received stocks, he wrote my number down in a book and still till today the 29th of June I have not heard anything. </p>
Good morning Wynita
Thank you for your feedback.
Allow me to apologize for the poor service experienced at our Strubensvalley Store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Regards,
Bronwynne Nel
Good morning Wynita
Thank you for your feedback.
Allow me to apologize for the poor service experienced at our Strubensvalley Store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Regards,
Bronwynne Nel