KB
Kevin B
1 reviews | Active since Jul 2009
27 Jan 2016, 10:38
False Advertising
I have a recurring problem with the way business is conducted at Builders Warehouse with regard to pensioner discounts.A 10% discount is offered to pensioners on a Wednesday.However, when going to the tills to pay,every second item is \on promotion"and does not qualify for the discount.As a customer has no way of knowing which items are on promotion"
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Builders Warehouse's replyOfficial
27 Jan 2016, 16:59Hello KBethlehem,
Thank you for your feedback.
I'm sorry you weren't able to get your discount on the tiles today.
I've escalated this to store management for it to be looked into.
As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Tristan Kelly
Builders Customer Contact Centre Agent
Thank you for your feedback.
I'm sorry you weren't able to get your discount on the tiles today.
I've escalated this to store management for it to be looked into.
As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Tristan Kelly
Builders Customer Contact Centre Agent
Best regards,
Builders Warehouse's reply27 Jan 2016, 16:59
Official
Hello KBethlehem,
Thank you for your feedback.
I'm sorry you weren't able to get your discount on the tiles today.
I've escalated this to store management for it to be looked into.
As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Tristan Kelly
Builders Customer Contact Centre Agent
Thank you for your feedback.
I'm sorry you weren't able to get your discount on the tiles today.
I've escalated this to store management for it to be looked into.
As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Tristan Kelly
Builders Customer Contact Centre Agent
Best regards,