Expressively Apologetically

Dear Builders Express, I must apologize for inconveniencing you on a Thursday afternoon. I was unaware that your personnel are not interested in assisting customers. After 20 minutes at the tiling department there were no personnel to assist. Even after having it anounced over the intercom four times for the store assitant, i was STILL left waiting. When help eventually arrived, the announcer and assistant had an argument over the time lapsed. I was greeted apprehensively. The products weren't even marked correctly. At this stage to get pricing for your products and one bag of tile *****t took 40minutes. Just a side note, your floor paint is R30 more expensive than my local hardware store. I had to order ONE bag of tile *****t and had to drive around for 10minutes looking for the correct pick up gate and garage (the 4th one i stopped at was the correct one) with ALSO NO ASSISTANCE WHATSOEVER! Even the security was nowhere to be seen. After making a scene and hooting, did one person wonder out of a garage and directed me to yet another garage. Took 50 minutes for one bag of tile *****t and pricing on mosiac tiles.

Therefore i perfusely apologise for supporting Builders Warehouse and will in the future refrain from attempting to do any shopping at your stores as customers are not welcomed.

Your apologetically Jako