AH
Anthony H
1 reviews | Active since Jul 2018
03 Jul 2025, 14:42
Excellent service. But delivery chaotic
I ordered 10 bags of Good Wood Eco logs firewood. Order number ***. I ordered last night. I received the order today. Even though they had to drive a very long distance. Everything was perfect and the delivery was very very fast.
However l was NOT notified that the delivery would come today. What happens if l am not home? Very very glad it all worked out. But you MUST send an sms saying when the delivery will be made!
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Builders Warehouse's replyOfficial
03 Jul 2025, 15:41Hi Anthony,
Thank you for contacting us.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We will address this with our team and put measures in place to improve on customer experience.
Regards,
BB
Thank you for contacting us.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We will address this with our team and put measures in place to improve on customer experience.
Regards,
BB
Builders Warehouse's reply03 Jul 2025, 15:41
Official
Hi Anthony,
Thank you for contacting us.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We will address this with our team and put measures in place to improve on customer experience.
Regards,
BB
Thank you for contacting us.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
We will address this with our team and put measures in place to improve on customer experience.
Regards,
BB