KD
Koos D

1 reviews | Active since Oct 2014

17 Nov 2017, 10:55

EXCELLENT HANDLING OF WARRANTY CLAIM

I had to return a Garden Blower after 4 months of use. Even though my proof of purchase went awol during the hand-in, they suggested alternative Proof of purchase and kept me advised as to progress. When it was clear that the blower was not repairable, I was provided with a replacement. The whole "Returns" crew deserves 5 stars for Friendliness and Efficiency. This Store in George is great to shop at, the staff are well informed and renders very good advise.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply17 Nov 2017, 12:08
Official

Hi Koos,

Thank you for taking the time to provide us with your positive feedback.

I'll forward your compliment to our George store and share it will our team.

We strive to provide you with excellent customer service.

Thanks again for your great compliment.

Regards,

Ivor