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Alan D

1 reviews | Active since Oct 2021

09 Dec 2021, 10:18

Excellent customer service, above and beyond the call of duty

On Thursday 9th December I purchased a Jojo tank from them, when they arrived (same day) we discovered that we could not get it into our back yard due to the diameter. I asked them if I could swap for a smaller one and was told that I could. Followed them to Builders and spoke with the lady in charge of the tanks, Natalie. To cut a long story short the switch was done (the receipt for the first one was at home) the required transactions completed. At 8.05. this morning I received a phone call to let me know the new tank was on its way. By 9.30 it was installed and ready to go. Big up to the staff at this business.

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