Double standards (Price Fixing)

I purchased a pair of work boots from builders warehouse bedfordview last week tuesday.

The barcoded displayed shelf price of the item was R1250.

Upon arrival at the till, to my suprise and to the suprise of the cashier, the displayed price on the monitor was now R1950, a whole R750 difference.

She promptly closed the point of sale andcescorted me to the shelves to verify the price of the item in question. She also requested the assistance of another gentleman, presumably a senior sales rep or supervisor.

Upon inspection of the displayed barcoded shelf prices, I immediately indicated toward the appropriate price tag, which indeed displayed the price of R1250 and not 1950. I also indicated that the barcode labelled R1950 was applicable to the same shoe, but specifically in size 8.

After failing to reach an amicable solution to the problem and after failing to speak sense with the gentlemen assisting the cashier, I decided to take photos of the respective barcoded pricetags as well as pictures of the barcodes on both shoe boxes, size 6 and size 8 respectively.

I informed the lady and the gentlemen that I would bepurchasing the itemand would be posting a complaint of my disatisfaction regarding the pricing irregularities as well as the lack of urgency with which my complaint was being attended to.

It is only as a result of the cashier's initiatige that Builders Warehouse receives 2star review.

As a patron of Builders Warehouse RSA, I believe that I have been treated u fairly and would appreciate if the management of Builders Warehouse would rectify this discrepancy ASAP.

Thanks you kindly Mr Pennington