LB
Linda B
1 reviews | Active since Jun 2024
27 Jun 2024, 16:34
Double check products have all accessories!
My husband and I purchased a very expensive vacuum cleaner and when we got home some of the parts were not inside the sealed box. We had to drive quite a long way back to sort it out, we were not very pleased. I have to say that the way the staff handled our complaint, was fantastic and we were well compensated. Thank you team!
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Builders Warehouse's replyOfficial
27 Jun 2024, 16:42Hello Linda,
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
I'm glad to hear that our team was able to assist you accordingly. I will definitely relay this message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
If you need anything else, let us know.
Kind regards,
AO
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
I'm glad to hear that our team was able to assist you accordingly. I will definitely relay this message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
If you need anything else, let us know.
Kind regards,
AO
Builders Warehouse's reply27 Jun 2024, 16:42
Official
Hello Linda,
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
I'm glad to hear that our team was able to assist you accordingly. I will definitely relay this message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
If you need anything else, let us know.
Kind regards,
AO
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
I'm glad to hear that our team was able to assist you accordingly. I will definitely relay this message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
If you need anything else, let us know.
Kind regards,
AO