***: Double billed for 1 transaction, communication ignored!!! BEGGING FOR MY MONEY!!!!

***: Double billed for 1 transaction, mission to get my money back, being pushed around from one agent to another with no solution. poor customer care, no updates,rude telephone agents, been waiting for my money since monday, sent numerous e mail no response, I have to use my own money to buy airtime and to beg for my money. Siraaj Charles very negligent with their job,failing to own up to issues and take the lead. I have to remind/teach them how to do their jobs.

Up to now Im still waiting for my money