EJvR
Etienne Janse van Rensburg

1 reviews | Active since Oct 2014

16 Nov 2018, 11:05

Don't shop ar builders.

The service is so poor, I don't even now where to start.

Let's just say I walked in at 9am on pre arranged purchase and only left with my stuff at 3:30pm.

Paint counter can't even mix plascon set colours. Kitchen department doesn't know where all their stock are and in what condition it is. Bathroom department is just for show as there is no one working there.

They have the attitude that they are doing us a favour for helping clients, like me.

Lindiwe at dispatch takes the cake. Standing chewing gum with an open mounth being offended for giving her my slip for assistance. I do apologise for requesting her to do her job.

Just to you let you know this is at Nelspruit branch.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply16 Nov 2018, 11:58
Official
Hi Etienne

I'm sorry for the experience and service you received when visiting our Nelspruit store.

I can understand your concerns as this shouldn't have happened.

I will be giving you a call shortly with regards to this.

Kind Regards
Kurt Damons