AR
Antonie R
1 reviews | Active since Aug 2009
08 Aug 2019, 06:48
Don't order online from Builders Warehouse
I placed an order online on the 25th of July. One of the products I ordered, were out of stock, but according to the site, this item would be ordered and will be available within four days. It is now the 8th of August and I still don't have my order and this after someone from Builders contacted me to tell me the out of stock item will be available by the 7th of August (way more than 4 days).
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Builders Warehouse's replyOfficial
15 Oct 2019, 16:23Hi Antonie,
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform.
I tried calling, however, I'm unable to reach you.
I am happy to hear that you've received the items and I can assure you moving forward that we will better our customer experience for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform.
I tried calling, however, I'm unable to reach you.
I am happy to hear that you've received the items and I can assure you moving forward that we will better our customer experience for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena
Builders Warehouse's reply15 Oct 2019, 16:23
Official
Hi Antonie,
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform.
I tried calling, however, I'm unable to reach you.
I am happy to hear that you've received the items and I can assure you moving forward that we will better our customer experience for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena
Thank you for bringing the above concerns to our attention and my apologies for the delayed response. We were experiencing technical issues with our Hello Peter platform.
I tried calling, however, I'm unable to reach you.
I am happy to hear that you've received the items and I can assure you moving forward that we will better our customer experience for you and our customers.
Should you require any help in the future please feel free to contact me at any time.
Regards,
Athena