RP
Rika P

1 reviews | Active since Sept 2025

17 Nov 2025, 14:08

Don’t buy stuff like electric blankets at Builders

Bought an electric blanket in winter, and after 4 days it seemed like only a small piece of it was still working (getting warm). Put it back in its bag and actually forgot about it for a few weeks, but eventually took it back for repairs in a hurry. Today I went to fetch it again, very happily thinking it’s fixed, just to find out after I waited there for a good 20 min and was ready to sign it off, that they find absolutely nothing wrong with it. So what must I do with a quarter-working electric blanket — give it to my dog? If they told me this over the phone already, I would not have put in the effort and wasted my time collecting the thing, you could have just kept it or chucked it in the bin. I don’t want a refund, I am also not going to waste my time going there with the blanket again, I just now know that Builders is not the place to buy these kinds of stuff and I would not suggest anyone else to do so.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply17 Nov 2025, 14:24
Official
Hi Rika, 

Thank you for bringing this to our attention and I'm sorry for the service received. 

I will follow up on this for you and we will keep in touch. 

Kind Regards
KD