DONT BUY BENNET AN DREED PRODUBTS FORM BUILDERS WAREHOUS E

MY KIDS WANTED A POTABLE AIRCON UNIT THAT COULD BE USED FOR SUMMER IN THEIR ROOMS . WE WENT TO BUILDERS TO BUY A UNIT ADVERTISED AND THE SALES MAN SAID THE UNIT FROM BENNET AND REED WAS A GOOD UNIT PORATBLE AND MADE THE ROOM COLD . WE BOUGHT 2 UNIT FOR 3200 . ON TESTING THE UN ITS THE AIR WAS JUST HOT AIR ONLY TO FIND OUT THAT UNIT NEEDS TO BE FILLED WITH AN ICE UNIT AND ICE CONTINUALLY SUPP**** TO PRODUCE COLD AIR . WE BOUGHT THE UNIT ON 22ND OF DEC 2025 AND THOUGHT WE WOULD RETURN IT AFTER THE SCHOOL HOLIDAYS 30 DAY RETURN POLICY . ON RETURNING THE UNIT IN THE PACKAING AND INVOICE I WAS TOLD THAT I COULD NOT RETURN THE UNIT AND IT HAD TO GO TO THE SUPPLIER FOR TESTING , A BIT AGITATED I SAID THAT IT FELL IN THE 30 DAY PERIOD TIME UNDER THE CONSUMER PROTECTION ACT . THE RETURNS DEPARTNENT WENT ON A RAGE AND REFUSED TO ASSIT THE MAGER THEN CAME AND THEY ALL REFUSED TO CREDIT ME TO GET A UNIT I NEEDED , I CALLED THE COMPLIANTS DEPART,EMT AT HEAD OFFICE WHO THEN ASKED ME TO GO SEE THA MANAGER ,AT THE BRANCH clara SHE GAVE ME THE NUMBER FOR THE SALE MANAGER AT BENNET AND REED WHO TOLD ME HE WAS TOLD THE PRODUCT WAS USED AND WE BOUGHT IT 3 MONTHS AGO WHERE HE WANTED TO PASS A CREDIT . SO I COULD GET ANOTHER UNIT . NOONE WANTS TO TAKE RESPONSIBILTY FOR THE DECESION OF WHO AND WHY THE PRODUCT WAS TOLD ABOUT THE PRODUCT BEING UISED AND BOUGHT 3 MONTHS AG0. LONG STORY SHORT DONT BUY BENNET AND REED PRODUVTS THEY ARE TEVO PRODUCTS CHEAP AND FALSE ADVERTISNG AND WE WILL OPNE A CIVIL SUIT ON BOTH BUILDERS WAREHOUSE AND BENNET AND REED MAKING FALSE DECLARATIONS AND FALSE ADVETRTISING AND BAD RETURNS POLICY . DONT BUY BENNET AND REED PRODUCTS AGAIN