1 reviews | Active since Apr 2015
DO NOT BUY building materials from Builders Express Robindale
<p>I bought cement and sand from Builders Express Robindale. The procedure is that you pay for it at the till and they tell you to take your car to the back where they will load this. The problem is that there is NO LOADING ZONE at the back. There are forklifts and trucks going everywhere and no matter where you park your car or where you stop, they shout at you and hoot and tell you to get out of the way and they are EXTREMELY RUDE. Nobody helps you. Finally I could give the receipt to somebody sitting at the gate, who the whole time was just watching them shunting me around the place, and did nothing about it. He then ordered me to back into the gate - EXACTLY THE PLACE THEY WERE SHOUTING AT ME TO GET AWAY FROM. I was extremely glad to be able to leave this horrible place. If you want to avoid being treated like something the cat dragged in, DO NOT BUY BUILDING MATERIALS FROM BUILDERS EXPRESS ROBINDALE. You are NOT WELCOME.</p>
Good Morning Willie,
Thank you for your feedback.
Firstly allow me to apologise for the experienced that you received from our Builders store in Robindale branch. This is definitely not the type of experience, we want our customers to have.
I have brought this matter to the relevant parties attention for them to ensure that corrective measures are put in place. I would also like to thank you for taking the time to bring this to our attention in order to address the issue at hand.
Please let us know how we can retain you as a valued customer, as your input is extremely important to our business. We will ensure that your feedback is taken to the relevant managers at the store.
Regards,
Labeeqah Mallie
Customer Service Agent
Good Morning Willie,
Thank you for your feedback.
Firstly allow me to apologise for the experienced that you received from our Builders store in Robindale branch. This is definitely not the type of experience, we want our customers to have.
I have brought this matter to the relevant parties attention for them to ensure that corrective measures are put in place. I would also like to thank you for taking the time to bring this to our attention in order to address the issue at hand.
Please let us know how we can retain you as a valued customer, as your input is extremely important to our business. We will ensure that your feedback is taken to the relevant managers at the store.
Regards,
Labeeqah Mallie
Customer Service Agent