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Angelique O

1 reviews | Active since Jun 2018

06 Jun 2018, 08:42

Diy advise? Phhhfs

I brought alot of CAns of Rustoleum Chalked spray paint. After spraying my items there were still spots open that's not covered. I went back to builders and asked what to do and they suggested using the same product but just in a paint form and not spray. After using it my items weren't the same color anymore and it made the gaps worse. I literally wasted more than R1000 on paint!! I'm various!!!

0
Replies (8)
Builders Warehouse
Builders Warehouse's reply06 Jun 2018, 11:43
Official

Hi Angelique,

I'm sorry that the paint your were recommended changed the colour of your project.

I understand you're upset as it was your time, effort and money to get the item just right.

I will be looking into the matter and will be in touch with you.

Regards
Suhayfa Gabriels

AO
Angelique O's update09 Jun 2018, 12:47
Reviewer Update
At the beginning i was impressed to get a call from builder telling me they would look into it. I however got more support from Rustoleum than builders and it wasn't even their mistake. I have to pay someone to sand down hours of work and hundreds of money, I and then get someone to repaint everything again because of builders!!!
Builders Warehouse
Builders Warehouse's reply09 Jun 2018, 13:13
Official

Hi Angelique

I'm sorry that you've not had the support needed by us.

I understand you're concerns and I will highlight this with store and revert with the feedback.

If there is anything else that I can help you with, please let me know.

Kind Regards

Kurt Damons

Builders Warehouse
Builders Warehouse's reply09 Jun 2018, 13:13
Official

Hi Angelique

I'm sorry that you've not had the support needed by us.

I understand you're concerns and I will highlight this with store and revert with the feedback.

If there is anything else that I can help you with, please let me know.

Kind Regards

Kurt Damons

AO
Angelique O's update13 Jun 2018, 17:28
Reviewer Update
I WANT THIS SITUATION SORTED OUT!!! I'm sitting with a kitchen that's unusable!! And all I'm getting from builders is insulting comments and ***ue questions!
Builders Warehouse
Builders Warehouse's reply14 Jun 2018, 10:39
Official

Hi Angelique,

Thank you for your feedback.

I'm sorry for the experience you've had with the chalk spray paint. This is certainly not the type of experience we would want you to have.

I'll confirm with our Strubens Valley store and I'll follow up to have this resolved for you.

Once I've received feedback I'll revert back to you.

Regards,

Ivor

AO
Angelique O's update14 Jun 2018, 10:42
Reviewer Update
STOP with your automated bull**** and resolve the problem! ¡!!!!!!!!!!!!!!!!!!!
AO
Angelique O's update19 Jun 2018, 08:25
Reviewer Update
"Hi Angelique I was just in contact with customer service and your request is being processed. Unfortunately it is a rather elaborate process but they have assured me that they are dealing with it. Thanks Regards Mohammed" This is not good enough! It's been weeks.