NE
Nicky E
1 reviews | Active since Mar 2013
11 Nov 2015, 19:28
Disinterested staff and Management
After driving 3 hours to visit the garden section I was met with no service and poor attitude from staff. Mr Bezuidenhout was asked to meet me but he had excuses and never bothered to attend to the complaint. After H/O number was provided - I phoned - TWICE the phone was put down on me - FIVE other attempts was met with NO ANSWER.<br> DISGUSTED
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Builders Warehouse's replyOfficial
12 Nov 2015, 09:28Hello NEns,
Thank you for your feedback.
I tried calling you to get more information regards to your complaint but there was no answer and no voicemail option.
I have escalated the matter through to Barbara she is our customer service manager in the Bloemfontein Store she will call you soon.
Regards,
Zainap
Thank you for your feedback.
I tried calling you to get more information regards to your complaint but there was no answer and no voicemail option.
I have escalated the matter through to Barbara she is our customer service manager in the Bloemfontein Store she will call you soon.
Regards,
Zainap
Builders Warehouse's reply12 Nov 2015, 09:28
Official
Hello NEns,
Thank you for your feedback.
I tried calling you to get more information regards to your complaint but there was no answer and no voicemail option.
I have escalated the matter through to Barbara she is our customer service manager in the Bloemfontein Store she will call you soon.
Regards,
Zainap
Thank you for your feedback.
I tried calling you to get more information regards to your complaint but there was no answer and no voicemail option.
I have escalated the matter through to Barbara she is our customer service manager in the Bloemfontein Store she will call you soon.
Regards,
Zainap