LB
Linda B

1 reviews | Active since Apr 2009

22 Oct 2019, 11:46

Dishonest or just utterly ***********?

I wish I could give a minus 5 star rating! BWH owe me a refund. I have done everything they have requested of me, to no avail. They have even called me (Samantha) to assure me the refund would be forthcoming. Patently untrue! I have contacted them more times than I care to count. I do not even get an automated response anymore. Utterly dishonest to make assurances and not follow through.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply22 Oct 2019, 12:26
Official
Hi Linda

Thank you for taking my call today and my sincere apologies for the service you have received.

As discussed, I will be following up with you in two days time with regards to your refund. If there is anything else that I can help you with, please do let me know.

Kind Regards
Kurt