Disgusting Employees, Service - Road Signs

<p>I am utterly disgusted at the level of service and lack of involvement or whereabouts of your employees at your Riverhorse Valley Builders Warehouse branch in Durban. We went there on 09.10.2016 to purchase some waterproofing and/or damp seal and spent 12 mins looking for someone to help only to find FIVE staff members in front enjoying a chuckle and ignoring customers, yes NOT only did they IGNORE US, they IGNORED many customers requiring some assistance.</p> <p>Further, when we finally searched through the store for a staff member, his lack of experience was terrible. I had told him that this isle contains Waterproofing and he was adamant that it did not and that he we must take Plascon only... I then took him to the Isle and showed him and upon inspection was he reluctant and acknowledged that these were waterproofing options as well. Further, he then gave a price that was different at the till... FURTHER... he had disappeared half way during helping us only to find him behind the Paint section desk chatting to another staff member...</p> <p>I always wondered why Builders Warehouse are so few in Durban, and now I know due to the lack of experienced staff and service you ARE LOSING PROFITS and CUSTOMERS.</p> <p>I used to love Builders, but now I will stick to Cash Build... thanks!</p> <p>Further, when entering the premises Riverhorse valley branch has construction happening... they do not put up signs that say "ENTRANCE" or "EXIT", they put up signs "DETOUR" - with no ****** arrow pointing to where you want us to DETOUR too... !!</p> <p>Really now!</p> <p>maybe spend some time and effort in putting "Entrance Only" signs and "Exit Only" signs so people would know how ot leave your terrible service establishments quicker...!</p>