1 reviews | Active since May 2013
Disgusting and Disrespectful Service
<p>Today I went to Builders warehouse Edenvale where I received the most disgusting and disrespectful service! the staff were extremely rude, unhelpful and totally disinterested in my requests. I complained to the manager on duty who proceeded to laugh in my face. I will never step foot into a Builders Warehouse again and rather choose to support my local small hardware who give me service with a smile! I will be sure to inform everyone who will listen of my disgusting experience with your chain!</p> <p>Thanks,</p> <p>Simon</p>
Hi Simon
Thank you for your feedback.
I'm sorry your recent visit wasn't a pleasant one.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into.
As soon as I've got feedback, I'll be in touch.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Simon
Thank you for your feedback.
I'm sorry your recent visit wasn't a pleasant one.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into.
As soon as I've got feedback, I'll be in touch.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent