CR
Catherine R
1 reviews | Active since Nov 2010
23 Dec 2019, 15:58
Disgusted - sold torn and broken bag of cement
I just bought a 50 kg bag of cement that broke in half - the whole packaging just tore open and crumbled as we lifted it out of my car. Your staff must have given me a bag with broken packaging! This is so unacceptable!! Cement all over my car's boot, inside my car, shoes, clothing, garage floor, inside my house!! I am disgusted beyond words!! Never mind the health hazards!!!!!!!
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Replies (2)0
Replies (2)
Builders Warehouse's replyOfficial
23 Dec 2019, 16:08Hi Catherine
Thank you for taking my call today.
As discussed, I will be sending you an email shortly and if you could please reply with the attached pictures.
Kind Regards
Kurt
Thank you for taking my call today.
As discussed, I will be sending you an email shortly and if you could please reply with the attached pictures.
Kind Regards
Kurt
Builders Warehouse's reply23 Dec 2019, 16:08
Official
Hi Catherine
Thank you for taking my call today.
As discussed, I will be sending you an email shortly and if you could please reply with the attached pictures.
Kind Regards
Kurt
Thank you for taking my call today.
As discussed, I will be sending you an email shortly and if you could please reply with the attached pictures.
Kind Regards
Kurt
CR
Catherine R's updateReviewer Update
17 Jan 2020, 12:34Disgusted in your lack of response. Your company even used this as an opportunity for unsolicited marketing by adding my details onto your system as a customer profile. And no apology even, nevermind a refund. My leather shoes were ruined. I'll never buy from you again.
CR
Catherine R's update17 Jan 2020, 12:34
Reviewer Update
Disgusted in your lack of response. Your company even used this as an opportunity for unsolicited marketing by adding my details onto your system as a customer profile. And no apology even, nevermind a refund. My leather shoes were ruined. I'll never buy from you again.