GB
Gerda B
1 reviews | Active since Oct 2022
10 Aug 2023, 09:23
Disgrace
I ordered over R3000 of items. I mailed 10 times called over 10 times but with no success. My delivery address changed and one agent stated I must drive 3 hours to helderberg to change the address.
Even the delivery time is wrong it states I will only get my order on the 23d
Helpful (0)
Replies (6)0
Replies (6)
Builders Warehouse's replyOfficial
10 Aug 2023, 09:31Hi Gerda,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you're having.
We'll have a look at this and will keep you updated.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you're having.
We'll have a look at this and will keep you updated.
Regards,
NS.
Builders Warehouse's reply10 Aug 2023, 09:31
Official
Hi Gerda,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you're having.
We'll have a look at this and will keep you updated.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you're having.
We'll have a look at this and will keep you updated.
Regards,
NS.
GB
Gerda B's updateReviewer Update
10 Aug 2023, 10:34Thank you I cannot receive the order on the 23 only we building a wendy and must move furniture. The correct address is the new billing address stirlin street de kelders gansbaai
GB
Gerda B's update10 Aug 2023, 10:34
Reviewer Update
Thank you I cannot receive the order on the 23 only we building a wendy and must move furniture. The correct address is the new billing address stirlin street de kelders gansbaai
Builders Warehouse's replyOfficial
10 Aug 2023, 10:46Hi Gerda,
I'll revert as soon as I've received feedback.
Regards,
NS.
I'll revert as soon as I've received feedback.
Regards,
NS.
Builders Warehouse's reply10 Aug 2023, 10:46
Official
Hi Gerda,
I'll revert as soon as I've received feedback.
Regards,
NS.
I'll revert as soon as I've received feedback.
Regards,
NS.
GB
Gerda B's updateReviewer Update
10 Aug 2023, 10:57I really need the order today I will really appreciate iate it
GB
Gerda B's update10 Aug 2023, 10:57
Reviewer Update
I really need the order today I will really appreciate iate it
Builders Warehouse's replyOfficial
10 Aug 2023, 11:00Hi Gerda,
I'll keep you updated on this.
Regards,
NS.
I'll keep you updated on this.
Regards,
NS.
Builders Warehouse's reply10 Aug 2023, 11:00
Official
Hi Gerda,
I'll keep you updated on this.
Regards,
NS.
I'll keep you updated on this.
Regards,
NS.
Builders Warehouse's replyOfficial
06 Sept 2023, 11:55Hi Gerda,
Thank you for taking my call and for giving us the opportunity to resolve this matter.
Feel free to give us a shout if you need more help with anything else and have a great day.
Regards,
NS.
Thank you for taking my call and for giving us the opportunity to resolve this matter.
Feel free to give us a shout if you need more help with anything else and have a great day.
Regards,
NS.
Builders Warehouse's reply06 Sept 2023, 11:55
Official
Hi Gerda,
Thank you for taking my call and for giving us the opportunity to resolve this matter.
Feel free to give us a shout if you need more help with anything else and have a great day.
Regards,
NS.
Thank you for taking my call and for giving us the opportunity to resolve this matter.
Feel free to give us a shout if you need more help with anything else and have a great day.
Regards,
NS.