JG
Johan G
1 reviews | Active since Mar 2019
09 Mar 2019, 13:02
************** against bikers
I would like to share with all bikers that builders warehouse is discriminating against us bikers. I was stopped this morning (Saturday 09/0319) from entering the store in Witbank because i had my helmit in my hand. It is their policy that no helmits will enter the store. I have phoned customer service and i could not get a proper responce from them. So just take note what is their attitude against bikers
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
09 Mar 2019, 16:29 Hi Johan,
Thank you for taking my call earlier.
As per our telephonic conversation, I'm sorry for the experience you had when you visited our store today. I can definitely understand why you are feeling unhappy about what had happened, however, I can reassure you that this won't be your next experience going forward. This is not the kind of shopping experience we ever want our customers to have as we treat matters of this sort very seriously. We want you, your friends and family to always feel welcomed when shopping in all of our stores nationwide.
I will have this matter addressed immediately and you will receive contact with the feedback from our management team. If you have any concerns other concerns, please don't hesitate to make us aware of them, you are more than welcome to bring them to our attention.
Thank you very much for your feedback and we hope to see you soon, hope you and your family have a great weekend remaining, I will keep in contact with you.
Regards,
Joshua
Thank you for taking my call earlier.
As per our telephonic conversation, I'm sorry for the experience you had when you visited our store today. I can definitely understand why you are feeling unhappy about what had happened, however, I can reassure you that this won't be your next experience going forward. This is not the kind of shopping experience we ever want our customers to have as we treat matters of this sort very seriously. We want you, your friends and family to always feel welcomed when shopping in all of our stores nationwide.
I will have this matter addressed immediately and you will receive contact with the feedback from our management team. If you have any concerns other concerns, please don't hesitate to make us aware of them, you are more than welcome to bring them to our attention.
Thank you very much for your feedback and we hope to see you soon, hope you and your family have a great weekend remaining, I will keep in contact with you.
Regards,
Joshua
Builders Warehouse's reply09 Mar 2019, 16:29
Official
Hi Johan,
Thank you for taking my call earlier.
As per our telephonic conversation, I'm sorry for the experience you had when you visited our store today. I can definitely understand why you are feeling unhappy about what had happened, however, I can reassure you that this won't be your next experience going forward. This is not the kind of shopping experience we ever want our customers to have as we treat matters of this sort very seriously. We want you, your friends and family to always feel welcomed when shopping in all of our stores nationwide.
I will have this matter addressed immediately and you will receive contact with the feedback from our management team. If you have any concerns other concerns, please don't hesitate to make us aware of them, you are more than welcome to bring them to our attention.
Thank you very much for your feedback and we hope to see you soon, hope you and your family have a great weekend remaining, I will keep in contact with you.
Regards,
Joshua
Thank you for taking my call earlier.
As per our telephonic conversation, I'm sorry for the experience you had when you visited our store today. I can definitely understand why you are feeling unhappy about what had happened, however, I can reassure you that this won't be your next experience going forward. This is not the kind of shopping experience we ever want our customers to have as we treat matters of this sort very seriously. We want you, your friends and family to always feel welcomed when shopping in all of our stores nationwide.
I will have this matter addressed immediately and you will receive contact with the feedback from our management team. If you have any concerns other concerns, please don't hesitate to make us aware of them, you are more than welcome to bring them to our attention.
Thank you very much for your feedback and we hope to see you soon, hope you and your family have a great weekend remaining, I will keep in contact with you.
Regards,
Joshua