CS
Chris S

1 reviews | Active since Jun 2019

24 Nov 2023, 12:48

**** discount offer

On their website BW advertised a R100 discount on the Trimtech edge-cutter. I was distracted at the till and did not note that the discount was not app****. I returned 30 minutes later to the customer service deck where, in spite of showing the offer on my phone, I was given every possible runaround (you must have a BW card, which l did; it is not in the paper brochure, etc) until the lady engaged in a long discussion on another matter with a colleague. I eventually waved at her and walked away. Will try Chamberlains or LeroyMerlin next time.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply24 Nov 2023, 12:59
Official
Hi Chris,

Thank you for bringing this to our attention.

I'm sorry for the service you've received from our store.

I'll escalate this for you and we will be in touch to resolve this matter.

Regards,
BB