1 reviews | Active since Jan 2011
<p>1. All the Builders Faerie Glen staff are always apathetic, have low energy and seem aloof. Not a pleasant experience. </p> <p> </p> <p>2. As I picked up gas from the rear cages I left with a puncture. This was due to poor terrain tidiness as the metal is from packaging that the staff left on the floor. </p> <p>If I didn't notice and fix the puncture immediately I would have sued Builders R2000 for a new tyre. </p>
Hi Richardt
Thank you for your feedback.
I'm sorry your recent store visit wasn't a pleasant one.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,
Hi Richardt
Thank you for your feedback.
I'm sorry your recent store visit wasn't a pleasant one.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,
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