1 reviews | Active since Aug 2011

29 Dec 2015, 14:23

Disappointed

On the 17th i took my building plans to builders warehouse and the gave it to Christo who was going to quote me on the materials to build my double storey. I gave him a copy of my plans and also a previous quote i got from cash build. I asked him if i can send the engineers drawings to him via email email and he said ok he will mail me.I wrote down my email address, name, contact number.Its heading for 2 months now and i have not received any feedback as yet. I have always shopped at builders warehouse and i always thought of you as a respectable business

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply29 Dec 2015, 14:58
Official
Hello Haroldhp,

Thank you for your feedback.

I'm sorry you've not received feedback regarding your building quotation.
This isn't the type of customer service we want you or any of our customer's to experience.
I'm currently dealing with this and I'll contact you with feedback as soon as possible.

Thanks again for taking the time to contact us.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent

Best regards,