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Cindy M

1 reviews | Active since Jul 2022

01 Aug 2024, 15:13

Delivery times

When you place candidates pay for the order online it says 7 to 9 days delivery and once they have your monies the delivery times change and what can you then do about it. Do better and be transparent Builders warehouse.

0
Replies (5)
Builders Warehouse
Builders Warehouse's reply01 Aug 2024, 15:24
Official
Hi Cindy,

Thank you for getting in touch.

We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.

We'll ensure that the necessary steps are taken to better the experience for you.

We'll be in touch.

Kind regards,
AO
CM
Cindy M's update05 Aug 2024, 16:02
Reviewer Update
Following up, stopped counting the days and promised messages of delivery. Adding my builders to my list of places not to recommend or buy from... in my best south african accent...SIES BUILDERS!
CM
Cindy M's update08 Aug 2024, 03:06
Reviewer Update
So finall the saga is over. Delivery finally arrived today but definitely won't recommend or use their online service again.
CM
Cindy M's update08 Aug 2024, 03:08
Reviewer Update
Meant finally
Builders Warehouse
Builders Warehouse's reply08 Aug 2024, 10:33
Official
Hi Cindy,

Thank you for letting us know.

We're sorry for the inconvenience and frustration caused.

If you need anything else, please let us know. 

Kind regards,
AO