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Gh H
1 reviews | Active since Jan 2014
25 Mar 2015, 15:53
Delivery of damaged items
Every time Builders warehouse in Fourways delivered an item to me, the item was damaged!!<br> I had a bath delivered to me 2 weeks ago and it was damaged so I sent it back and I wrote down on the delivery note to send the new bath to me, for two weeks they haven't called me until I went there to fallow up what is going on!!!<br> again Today I had delivery for two doors ( one french door and one normal door).<br> The normal door was damaged and the french door, instead of being a pairof door was only one door.<br> What are you guys doing at delivery session???? This is ***** if you sell a pairs of door and just deliver one door. Terrible customer service. !!!
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Replies (1)Builders Warehouse's replyOfficial
25 Mar 2015, 15:58Hello Sandra13630,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
Builders Warehouse's reply25 Mar 2015, 15:58
Official
Hello Sandra13630,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
