1 reviews | Active since Nov 2010
Delivery dumped outside the house perimeter
I paid R375 for building material to be delivered to my house. The delivery team refused to offload bricks inside the gate as requested and proceeded to throw bricks on a pile ...photos taken on the outside of my gate. The team totally oblivious that it will not be secured nor potentially safe. I am gobsmacked at the level customer service delivered....and the attitude that they doing me a favour ..I PAID for the service..shocking disappointing frustrating....I suspect a sleepless night...Further a delivery paid for on Sunday expectation was Monday then negotiated due to timing and resources for Tuesday first thing..deliver after 12pm. Delivery schedule no.***.delivery note no ***9.vehicle registration VMZ098GP
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
