CF
Celeste F

1 reviews | Active since Feb 2020

28 Nov 2025, 09:59

Delivery

if i could give 0 stars i would

placed an order on the 18/11/2025 (states it will take 2-5 working days to deliver)

its the 28 November 2025 and still no delivery been calling the call center, its been escalated to the complaints team and all the store ever say's is will deliver tomorrow

do they expect me to just stay home everyday from work in order to collect package that was suppose to be delivered on the 24/11/2025

if i do not receive my delivery today i want a full refund

and i definitely will not use or recommend builders warehouse

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply28 Nov 2025, 10:10
Official
Hi Celeste, 

I'm sorry for the service received.

I will follow up with our complaints team on this for you and we will keep in touch.

Kind Regards
Kurt