JW
John W
1 reviews | Active since Mar 2009
11 Aug 2023, 11:14
Daylight *******
They have marked an order that I paid for as "completed" - no delivery received by me and now I have the usual run around trying to find out who to get my money back from and how to get my money back. Daylight ******* - they've lost another customer.
Helpful (0)
Replies (4)0
Replies (4)
Builders Warehouse's replyOfficial
11 Aug 2023, 11:23Hi John,
Thank you for bringing the above to our attention and I’m sorry that the order was marked as completed and for the service received.
Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
KD
Thank you for bringing the above to our attention and I’m sorry that the order was marked as completed and for the service received.
Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
KD
Builders Warehouse's reply11 Aug 2023, 11:23
Official
Hi John,
Thank you for bringing the above to our attention and I’m sorry that the order was marked as completed and for the service received.
Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
KD
Thank you for bringing the above to our attention and I’m sorry that the order was marked as completed and for the service received.
Please allow me to follow up on this for you and I will keep you updated.
Kind Regards
KD
Builders Warehouse's replyOfficial
11 Aug 2023, 12:14Hi John,
Thank you for taking my call today.
As discuss, I have escalated your complaint and I will continue to keep you updated.
Kind Regards
KD
Thank you for taking my call today.
As discuss, I have escalated your complaint and I will continue to keep you updated.
Kind Regards
KD
Builders Warehouse's reply11 Aug 2023, 12:14
Official
Hi John,
Thank you for taking my call today.
As discuss, I have escalated your complaint and I will continue to keep you updated.
Kind Regards
KD
Thank you for taking my call today.
As discuss, I have escalated your complaint and I will continue to keep you updated.
Kind Regards
KD
Builders Warehouse's replyOfficial
15 Aug 2023, 08:53Hi John,
How are you?
I tried calling you today but had to leave a voice message.
Can you kindly confirm if you have since received your order?
Kind Regards
KD
How are you?
I tried calling you today but had to leave a voice message.
Can you kindly confirm if you have since received your order?
Kind Regards
KD
Builders Warehouse's reply15 Aug 2023, 08:53
Official
Hi John,
How are you?
I tried calling you today but had to leave a voice message.
Can you kindly confirm if you have since received your order?
Kind Regards
KD
How are you?
I tried calling you today but had to leave a voice message.
Can you kindly confirm if you have since received your order?
Kind Regards
KD
Builders Warehouse's replyOfficial
16 Aug 2023, 10:29Hi John,
Thank you for taking my call today.
I'm happy to hear that your query has since been resolved.
Should you require any further assistance, please feel free to message me at anytime.
Kind Regards
KD
Thank you for taking my call today.
I'm happy to hear that your query has since been resolved.
Should you require any further assistance, please feel free to message me at anytime.
Kind Regards
KD
Builders Warehouse's reply16 Aug 2023, 10:29
Official
Hi John,
Thank you for taking my call today.
I'm happy to hear that your query has since been resolved.
Should you require any further assistance, please feel free to message me at anytime.
Kind Regards
KD
Thank you for taking my call today.
I'm happy to hear that your query has since been resolved.
Should you require any further assistance, please feel free to message me at anytime.
Kind Regards
KD