SS
Sal S
1 reviews | Active since May 2025
22 May 2025, 08:43
Damaged gate by the driver
The truck driver for Builders Warehouse damaged our gate and the store is refusing to pay for the damages.
Helpful (0)
Replies (5)0
Replies (5)
Builders Warehouse's replyOfficial
22 May 2025, 09:33Hi Sal,
Thank you for bringing this to our attention.
I do apologize for the damaged caused to your gate as well as the inconvenience caused to you.
I am checking with my team to have this matter resolved. We will be in touch as soon as we have any feedback. JF
Thank you for bringing this to our attention.
I do apologize for the damaged caused to your gate as well as the inconvenience caused to you.
I am checking with my team to have this matter resolved. We will be in touch as soon as we have any feedback. JF
Best regards,
Builders Warehouse's reply22 May 2025, 09:33
Official
Hi Sal,
Thank you for bringing this to our attention.
I do apologize for the damaged caused to your gate as well as the inconvenience caused to you.
I am checking with my team to have this matter resolved. We will be in touch as soon as we have any feedback. JF
Thank you for bringing this to our attention.
I do apologize for the damaged caused to your gate as well as the inconvenience caused to you.
I am checking with my team to have this matter resolved. We will be in touch as soon as we have any feedback. JF
Best regards,
SS
Sal S's updateReviewer Update
27 Jul 2025, 09:07Even after the complaints department intervened, the matter remains unresolved. The bad attitude received from this people is unbelievable. The do not care about customers but they just want your money. What a terrible company .
SS
Sal S's update27 Jul 2025, 09:07
Reviewer Update
Even after the complaints department intervened, the matter remains unresolved. The bad attitude received from this people is unbelievable. The do not care about customers but they just want your money. What a terrible company .
Builders Warehouse's replyOfficial
27 Jul 2025, 09:28Hi Sal,
Thank you for getting in touch with us.
I will check with my team. JF
Thank you for getting in touch with us.
I will check with my team. JF
Best regards,
Builders Warehouse's reply27 Jul 2025, 09:28
Official
Hi Sal,
Thank you for getting in touch with us.
I will check with my team. JF
Thank you for getting in touch with us.
I will check with my team. JF
Best regards,
SS
Sal S's updateReviewer Update
05 Aug 2025, 14:31Hi Jf still waiting for your feedback
SS
Sal S's update05 Aug 2025, 14:31
Reviewer Update
Hi Jf still waiting for your feedback
Builders Warehouse's replyOfficial
05 Aug 2025, 14:46Hi Sal,
Apologize for the delay.
We have gotten feedback from Value as they will not be paying you out for and damages as the claim has been refuted.
We have close the case on our end as there is nothing more we could do on our end. JF
Apologize for the delay.
We have gotten feedback from Value as they will not be paying you out for and damages as the claim has been refuted.
We have close the case on our end as there is nothing more we could do on our end. JF
Best regards,
Builders Warehouse's reply05 Aug 2025, 14:46
Official
Hi Sal,
Apologize for the delay.
We have gotten feedback from Value as they will not be paying you out for and damages as the claim has been refuted.
We have close the case on our end as there is nothing more we could do on our end. JF
Apologize for the delay.
We have gotten feedback from Value as they will not be paying you out for and damages as the claim has been refuted.
We have close the case on our end as there is nothing more we could do on our end. JF
Best regards,