Cut and glass
<p>In the beginning of the month in order wood waited a week wasn't cut to my meserments and missing pieces and same with the glass glass isn't even smoothed on the edge or straight, and to top it all off thank to the glass not be right i will probably need stickes on my hand, I definitely will definitely not be ordering from builders again ever</p>
Hi Lee
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into.
Could you please send me your contact details so that I can call you to discuss this.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Lee
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into.
Could you please send me your contact details so that I can call you to discuss this.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent