Customers are an interruption....

Visited the Ballito store on Saturday, 09th May at around 12:15. As I could not find the items I was looking for, I requested assistance. Two 'Assistants' in succession appeared to be casual workers and had no idea what I was looking for. The 2nd one took the initiative of summoning the 'permanent' assistant from the relevant department. This guy waltzes up to me in a lackadaisical manner, with one side of his shirt hanging out of his pants and tells me that there is no stock. Irritated by his attitude, I enquire whether he could ascertain when replenishment stock was expected, to which he responded that as the Buyers do not work on a Saturday, he was unable to respond to my enquiry. I then asked to see a Manager and was introduced to Fahim who UNDERTOOK to contact me on Monday 11th May, at around midday to confirm when stock was expected. It is now a week and I am still awaiting Fahim's call. If Managers can have such disregad for customer-service, it is small wonder that their staff display the same attitude. Teaches me a lesson not to support local stores.