JD
Jesse D
1 reviews | Active since Jul 2019
07 Jul 2019, 11:37
Customer service
Terrible experience after spending nearly 10k in 2 days. Had the cashier speaking over me and telling me I’m wrong when I was directed to her and the manager ignoring me and then walking away from me. Horrible experience.
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Replies (1)
Builders Warehouse's replyOfficial
07 Jul 2019, 11:58Hi Jesse,
I am sorry you've received this type of service. No customer should experience this when they are visiting our stores.
This matter needs to be addressed and the behaviour rectified. Please leave this with me so that the necessary changes are made to better the customer experience for you.
Thank you for informing me of this.
Regards,
Athena
I am sorry you've received this type of service. No customer should experience this when they are visiting our stores.
This matter needs to be addressed and the behaviour rectified. Please leave this with me so that the necessary changes are made to better the customer experience for you.
Thank you for informing me of this.
Regards,
Athena
Best regards,
Builders Warehouse's reply07 Jul 2019, 11:58
Official
Hi Jesse,
I am sorry you've received this type of service. No customer should experience this when they are visiting our stores.
This matter needs to be addressed and the behaviour rectified. Please leave this with me so that the necessary changes are made to better the customer experience for you.
Thank you for informing me of this.
Regards,
Athena
I am sorry you've received this type of service. No customer should experience this when they are visiting our stores.
This matter needs to be addressed and the behaviour rectified. Please leave this with me so that the necessary changes are made to better the customer experience for you.
Thank you for informing me of this.
Regards,
Athena
Best regards,