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Jan S
1 reviews | Active since Apr 2019
29 Apr 2019, 13:01
Curtains Disintegrate
We bought 7 eyelet curtains from Builders Warehouse Cape Gate. Within a month the linings of the curtains started disintegrating.
There is no direct sunlight on the curtains and we have lace curtains in the windows as well for extra protection.
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Builders Warehouse's replyOfficial
29 Apr 2019, 13:16Hi Jan,
Thank you for informing me of the eyelet curtains you've purchased at our Cape Gate store.
I'm sorry that this has happened to you and can only imagine your frustration because you haven't had the products for a month.
This is certainly not what we want happening to any of our customers.
Please leave this with me and I will look into the matter for you.
We value you as a customer and appreciate the feedback you have provided.
Regards,
Athena
Thank you for informing me of the eyelet curtains you've purchased at our Cape Gate store.
I'm sorry that this has happened to you and can only imagine your frustration because you haven't had the products for a month.
This is certainly not what we want happening to any of our customers.
Please leave this with me and I will look into the matter for you.
We value you as a customer and appreciate the feedback you have provided.
Regards,
Athena
Best regards,
Builders Warehouse's reply29 Apr 2019, 13:16
Official
Hi Jan,
Thank you for informing me of the eyelet curtains you've purchased at our Cape Gate store.
I'm sorry that this has happened to you and can only imagine your frustration because you haven't had the products for a month.
This is certainly not what we want happening to any of our customers.
Please leave this with me and I will look into the matter for you.
We value you as a customer and appreciate the feedback you have provided.
Regards,
Athena
Thank you for informing me of the eyelet curtains you've purchased at our Cape Gate store.
I'm sorry that this has happened to you and can only imagine your frustration because you haven't had the products for a month.
This is certainly not what we want happening to any of our customers.
Please leave this with me and I will look into the matter for you.
We value you as a customer and appreciate the feedback you have provided.
Regards,
Athena
Best regards,