JA
Jacqueline A

1 reviews | Active since May 2023

12 Oct 2023, 14:24

Could be 5 Star's!?

Builders Builders Builders Table View...!?🤔😖 Would love to have given a 5 Star rating but...Super Duper products and stock thereof...however, in such a big store, only a handful of 'gems' who offer over, above and beyond excellent assistance and service.Even if it means leaving their designated section to do so.This handful of very efficient staff members you have should be highly commended.I fear if it wasn't for them Builders Table View would lose many customers.For the most part, whilst residing in Table View some months back, and visiting Builders many times I found many staff members to be just sitting, busy with their cellphones and totally disinterested in the customers (their needs and their presence even!) However...as stated, fortunately there are a handful of 'valuable gem's ' carrying Builders Warehouse Table View.Managers, Owner/s...view your daily cameras and see what I am referring to.Better still, get out there on the floor with your people, especially during the week days when it's quiet.Such a fabulous store with so much to offer needing your 'handful of gem's ' to show the others a thing or two!

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Replies (2)
Builders Warehouse
Builders Warehouse's reply12 Oct 2023, 14:32
Official
Hi  Jacqueline
 
Thank you for your feedback.
 
I'm sorry for the experience you've had and the service received.  
 
I will pass on your feedback to the management team so that this can be looked into and addressed. I will also let them know of my colleagues that offered you excellent  service so that they can be acknowledge.
 
 If there is anything else that I can help you with, please let me know.
 
 Kind Regards
 KD 
Builders Warehouse
Builders Warehouse's reply12 Oct 2023, 15:13
Official
 Hi Jacqueline,
 
 You are most welcome :) 
 
 Have a good day further.
 
 Kind Regards 
 KD