1 reviews | Active since Mar 2009
Consumers beware!!!!!
Consumers must be on the lookout when buying at Builders. I just bought 2 awnings that were on special for R499. Whenn I got to the till the price was R568. The cashier said it's only for the bronze. Firstly if this is the case why do you mix all the colours together, clearly you want consumers to pay more. I refused to pay this price as Leeroy Merlin had it cheaper at R498. It tool your staff almost 10 minutes to concede. And wasted 10 minutes of my time as well as giving me a bad experience. I was actually wanting to buy a retractable awning but will go to Leeroy Merlin where the price I see is the price I pay. Consumers beware!! Builders please do better and don't do this to consumers. I cringe to think how many consumers will buy and pay and realise after they have been charged extra than the price they saw.
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customer's shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
Regards,
SR
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customer's shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
Regards,
SR
