Compliant

My husband and I opened an building account *** in Bedworth Park.<br> This account we opened in order to do some renovations of our cottage in Daleside.<br> <br> We have used over 100k in this process.<br> 2015/11/14 we bought a product BREEZI DRY VALUELINR *** in the South gate branch.<br> <br> Because we had been buying stuff and keeping while renovations we taking place.<br> We tried using this above mentioned product and unfortunately it was faulty.<br> <br> My husband then went to South gate to return it 2016/01/22.<br> Unfortunately his query was received by a very audacious and discombobulated stuff.<br> As a result I was unable to have my query resolved.<br> <br> My husband was grossly malcontent in the manner she handled my query. <br> As per your returns/repair policy, items can be returned within 6 months of purchase date.<br> This stuff member was arrogant and aggressive towards my husband and as a result he left the branch without any resolve.<br> <br> I vehemently disagree with the position the stuff that there is nothing they can do and we should keep a faulty product.<br> <br> I request the following <br> 1) That the faulty product be taken back and we get a full refund <br> 2) That serious disciplinary action be taken against