Complete and Utter Bad Service

Firstly it took 1 hr and 40 mins to receive paint that needed to be mixed because the assistant helped us then went on to help other customers while he was supposed to be busy with us. I eventually went to him and asked him what was taking so long and eventually got the paint I ordered. That was the least of my worries. Then already irritated, I went to the till to pay by account. There is now a new procedure where you need to give them your drivers license which mine was not registered as part of the account because I recently started work here. Eventually the manager calls what she thinks to be my boss and ask if he allowed me to buy on his account when in fact, he only owns one of the branches of our headoffice. I eventually get her to call my manager to ask if I am allowed to do my job. Once I got approval I complained to the manager about the paint taking an hour and 40 minutes and she said she would sort it out. After I left she then went and called my boss complaining about MY \bad attitude"to which his reply to me was: \""If they deserve it"