GN
Gugu N

1 reviews | Active since Aug 2018

24 Aug 2018, 11:07

Complaint about rotten Service at Builderswarehouse in Rivonia.

I bought blinds at their Rivonia outlet. they got the measurements wrong and i gave them proof that it was their fault but they refused to assist me saying I can only get a 20% discount when i ordered new blinds. Basically they told me to pay for their mistake and were not interested in assisting me.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply24 Aug 2018, 12:38
Official

Hi Gugu

I'm sorry that the blinds were made to the incorrect size and for the service received.

I can assure you that this isn't the experience we want you to have as our customer.

I will be calling you shortly with regards to this so that the matter can be resolved.

Kind Regards

Kurt Damons