1 reviews | Active since Mar 2011
Complaint
<p>I, Debbie Anderson ********** , is still waiting on my goods paid 28.08.16. Ref C ********** 0001. I am calling customer service, wasting my airtime and driving out gas over this weekend to check on what the hold up is. I get told every time a different delivery date I am tired of waiting for my paid goods as I have the workers on my property daily paying them for nothing as they need the material to build and it has still not arrived. This is unacceptable and demand that you deliver my goods tomorrow.</p>
Good day Debbie
Thank you for your feedback.
Allow me to apologize for the poor service experienced at our City store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind regards,
Bronwynne Nel
Good day Debbie
Thank you for your feedback.
Allow me to apologize for the poor service experienced at our City store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind regards,
Bronwynne Nel