Collections department not doing their job

Item: Builders Warehouse
Rating: 1
Author: Khayakazi B

I have a made a monthly payment of my account of R300, on the 4/10/2019. Your collections department sends me emails and calls me everything to collect the installment that I have already paid. Can you deal with your collects department not me

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Replies (1)

Builders Warehouse's replyOfficial

14 Oct 2019, 16:03

Hi Khayakazi,

Thank you for taking my call.

I am sorry you've received this type of service.

I will address this matter so that we can ensure this doesn't happen again.

Kindly note that we will contact you with feedback.

Regards,

Athena

Builders Warehouse's reply14 Oct 2019, 16:03

Official