EW
EMILICHA W
1 reviews | Active since Jun 2011
22 May 2015, 16:02
****Y ATTITUDE
ASKED A LADY TO GET ME THE SALES PERSON AT THE FLOORING DEPARTMENT - THIS STORE WAS NOT BUSY AT ALL -IN TOTAL WE WERE 2 CUSTOMERS! HOWEVER, SHE WENT TO THE BACK WHERE THERE MUST HAVE BEEN A CONFERENCE/DEBATE/CIRCUS/COFFEE BREAK GOING ON BECAUSE I HAD TO WAIT FOR A LONG TIME UNTIL THIS 'GENTLEMAN' DECIDED TO ASSIST. I ALSO DID NOT APPRECIATE HIS ATTITUDE: .....\SORRY
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Builders Warehouse's replyOfficial
22 May 2015, 16:29Hello emilicha,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regard
Anericia Campbell
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regard
Anericia Campbell
Customer Care Agent
Builders Warehouse's reply22 May 2015, 16:29
Official
Hello emilicha,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regard
Anericia Campbell
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regard
Anericia Campbell
Customer Care Agent