Clearly not interested in paying customers.

Service fooooking sucks. At Castle Gate, you can walk around there looking for stuff until you're blue in the face, the staff stands around on the floor chatting and pretending they don't see you. When you finally get someone's attention, they tell you "I dunno, I'll call lucky". Then you wait 20 mins for lucky to arrive only to tell you to go somewhere else. You guys sold me a ryobi leave blower. After one time use, the damn dust bag handle broke and now you're incapable of selling me a new bag with handle. You're not willing to help; or source the bag or anything. Your staff just makes me wait 20 mins to tell me to go somewhere else. YOU GUYS foooking sell ryobi - it's all over your shelves.

So I thought, let me try contact you online - maybe it's just castle gate branch that is utterly useless. Fooook no, your online customer contact people are even worse.

How do you even have customers - it's one frustrating experience after the other. You guys are clearly not interested in paying customers.