AG
Alan G

1 reviews | Active since Nov 2018

11 Nov 2018, 09:43

Check your till slip before paying at Builders Warehouse Boksburg

Hi,

I just want to bring to fellow shoppers attention that when paying for any goods purchased at Builders Warehouse Boksburg (North Rand Road) that you need to check that the price you are paying at the check-out point is the same as advertised on the shelf. I bought a 1L can of metal primer and a packet of ferrules from two very different isles and to my dismay found that the pricing differed totally at check-out on both these items. Store managers also don't appear to work over week-ends so no-one to report these problems to if you shop there over a week-end. Take care.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply12 Nov 2018, 08:46
Official
Hi Alan,

Thank you for your feedback. 

I'm sorry to hear about your recent experience at our Boksburg store regarding the price of the products. This is certainly not the type of experience we'd want you to have, and can assure you that your concerns will be investigated.

I've sent your feedback to our team to look into the matter and I'll highlight your concerns with the branch manager. As soon as I have feedback I'll revert back to you.

We appreciate your patience in this matter.

Regards,
Ivor