ZB
ZACHARIAS B

1 reviews | Active since Feb 2016

17 Dec 2024, 07:46

Cashier at BUIDERS

While shopping decided to add two plastic funnels from automotive section priced at R25. When checking out I noticed one funnel scanned at R25 and the second scanned as a TRAVELING JUG for R99. Pointed this out to cashier who then proceeded to tell me the two items are different because they have different codes on them ???? Eventualy she mumbled something about MANAGER and left with the two identical funnels in hand. After waiting ,for what felt like a lifetime I abandoned all items at the CASHIER and went in search for another hardware store

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Replies (1)
Builders Warehouse
Builders Warehouse's reply17 Dec 2024, 08:25
Official
 Hi Zacharias,

Thank you for getting in touch.

I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.

We'll ensure that the necessary steps are taken to better the experience for you.

We'll be in touch.

Kind regards,
AO