HC
High C
1 reviews | Active since Feb 2020
05 Feb 2020, 22:37
Cape Gate Branch - worst possible
The Cape Gate Branch, is the worst possible BEE example and nightmare imaginable. highly unfriendly, demotivated Staff, totally ***********, No prices, all is a mess- Not possible to buy as you musty ask on every item how much it costs - but there is no one to ask. I wonder how they can stay open? Keith
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Replies (1)
Builders Warehouse's replyOfficial
06 Feb 2020, 08:00Hi Keith,
Thanks for your insight.
I'm sorry to hear the experience you've had, none of our customers should be receiving this.
I tried calling you earlier to gain some clarity into the concerns you've communicated, I want to address this as effectively as possible.
As a business, I want to reassure you that this is not how we train our staff. We always strive to give our customers the best service, allow me to look into this with our team.
Please note that you will receive a call with feedback, feel free to let me know if you need help with anything else.
Thanks for being our loyal customer, we value your support and feedback.
Regards,
Josh
Thanks for your insight.
I'm sorry to hear the experience you've had, none of our customers should be receiving this.
I tried calling you earlier to gain some clarity into the concerns you've communicated, I want to address this as effectively as possible.
As a business, I want to reassure you that this is not how we train our staff. We always strive to give our customers the best service, allow me to look into this with our team.
Please note that you will receive a call with feedback, feel free to let me know if you need help with anything else.
Thanks for being our loyal customer, we value your support and feedback.
Regards,
Josh
Builders Warehouse's reply06 Feb 2020, 08:00
Official
Hi Keith,
Thanks for your insight.
I'm sorry to hear the experience you've had, none of our customers should be receiving this.
I tried calling you earlier to gain some clarity into the concerns you've communicated, I want to address this as effectively as possible.
As a business, I want to reassure you that this is not how we train our staff. We always strive to give our customers the best service, allow me to look into this with our team.
Please note that you will receive a call with feedback, feel free to let me know if you need help with anything else.
Thanks for being our loyal customer, we value your support and feedback.
Regards,
Josh
Thanks for your insight.
I'm sorry to hear the experience you've had, none of our customers should be receiving this.
I tried calling you earlier to gain some clarity into the concerns you've communicated, I want to address this as effectively as possible.
As a business, I want to reassure you that this is not how we train our staff. We always strive to give our customers the best service, allow me to look into this with our team.
Please note that you will receive a call with feedback, feel free to let me know if you need help with anything else.
Thanks for being our loyal customer, we value your support and feedback.
Regards,
Josh